Meet the client service team

Who are we?

What do we do?

Our customers

Meet the team

Case Studies

 

Meet some of the team

Here at The Sourcing Team we might love pink but we always think green. From here at HQ and in our local community to our global network of suppliers and their communities, we’re committed to reducing our impact on the environment – and making life just that little bit better for everyone in the process.

Our team is exceptional. They are fast, efficient, well trained and professional.

Gill Thorpe FCIPS – CEO

Gill has more years' experience in the business than she really likes to say (25 at last count) and as CEO heads up her dedicated team. Her industry knowledge, coupled with an agency background, gives her a unique insight to all sides of the business. She is qualified in purchasing and supply chain management – a Fellow of the Chartered Institute of Purchasing & Supply. Supporting her institute on the CIPS Fellows Committee, is past Chair and President of the British Promotional Merchandise Association – bpma, the industry's largest UK trade association and was made a lifetime Fellow for contribution to the industry.  She presents for numerous organisations on subjects including diversity, ethical trading, product compliance and innovation, tnndering and sustainability.

Aside from the usual day to day CEO role, she is particularly involved in ensuring we deliver excellence to our key account customers, engaging with our core supply partners and developing new client connections through her amazing global networks. She has a passion for the procurement space and technology, always looking for improved business processes and technology to ensure we deliver true added value to our key account customers.

Becky Fleury – Client Service Director

Becky has been with the business from the beginning and her role is to deliver on our promise to supply high-quality bespoke solutions from our fully approved supply partners. She is well travelled having visited many of our global factories first hand to personally ensure they meet the ethical requirements of our business.

Becky’s key focus is on our key account customers ensuring we deliver true value and customer excellence, as a well as supporting our account team on a day to day basis. Becky ensures we understand our client expectations, KPI’s and SLA’s, providing the right account team, with the a tailored service in order to deliver “customer excellence”. She is our internal expert on responsible sourcing in particular on product compliance.

Debbie Millis – Client Service Manager

Debbie is responsible for Client Liaison and New Business, so it's likely she'll be among the first of our team you'll really get to know. She makes sure all our clients – both new and existing – are completely happy with the service we provide and is always happy to have a chat about how we can do more to develop your business.

Debbie will make sure our “Pink Team” deliver customer service excellence. She cares passionately about giving you great service and is always keen to chat to you if you feel there are any areas where we can do things differently.

Grant Geary – Account Manager

Grant joined The Sourcing Team in 2008 he had at that time 10 years industry experience in sales, account management and purchasing. His role is in supporting a number of our key account customers. Building relationships and delivering all their product needs on a daily basis. He is a little creative on the sly and enjoys supporting the team with creative ideas and in additional he heads The Innovation Team.

Sharon Childs – Financial Director & Head of Sustainability

Sharon manages all financial aspects of the business and since 2010 has been our sustainability champion. From May 2014 we added two additional members to support her in this ever growing area, now heading the Green Team ensuring sustainability is at the forefront of everything we do. In addition, Sharon supports our global supply partners with ethical compliance and in recent months has been their support network on the SEDEX platform!